privacy policy
Shell Blue (hereinafter referred to as "the Facility") believes that it is its important responsibility to properly handle guests' personal information, and will manage personal information in accordance with the following policy.
1. Acquisition of personal information
This facility will collect the following personal information to the extent necessary for accommodation reservations and facility operations.
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full name
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address
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telephone number
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email address
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Accommodation dates and number of people
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Other information necessary for your stay
2. Purpose of use of personal information
The personal information we collect will be used for the following purposes:
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Managing and confirming hotel reservations
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Provision of accommodation services
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Emergency contact
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Responses based on laws and regulations
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Reference for improving services
3. Provision of personal information to third parties
This facility will not provide guests' personal information to third parties except in the following cases:
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If the guest consents
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In cases based on laws and regulations
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When providing information to a third party to whom we outsource tasks such as reservation management, payment processing, and email distribution, to the extent necessary.
4. Management of Personal Information
Our facility will take appropriate safety management measures to prevent the leakage, loss, or falsification of personal information.
5. Disclosure, correction, and deletion of personal information
If a guest requests the disclosure, correction, deletion, etc. of their personal information, we will respond promptly within reasonable limits.
6. Compliance and Review
Our facility complies with laws and regulations regarding the protection of personal information and will review the contents of this policy as appropriate.
7. Contact Information
For inquiries regarding the handling of personal information, please contact our facility.
Contact form is here
